Walt Disney World Resort offers more than magical theme parks and world-class resorts. For over 30 years, the Disney Institute has been sharing Disney’s approach to leadership, customer experience, employee engagement, and service excellence. In 2022, resort guests could learn about the Disney Institute through the exclusive in-room “Disney on Demand” television feature.

This informative segment gave guests an inside look at how Disney Institute delivers professional development courses, private engagements for meetings, organizational advisory services, and annual summits. Disney’s insights aim to transform leadership and customer service for companies of all sizes.

Additionally, this program showcased Disney’s proven methods that inspire business excellence. Guests could explore these valuable lessons in the comfort of their resort rooms. The engaging presentation ensured guests gained knowledge applicable to their workplaces.
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