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HomeParks and ResortsBehind the Magic: Disney's Holiday Warehouse

Behind the Magic: Disneyโ€™s Holiday Warehouse

Behind Magic Kingdom is a secret warehouse holding over 50,000 Walt Disney World holiday decorations. This festive hub powers Holiday Services, led by longtime designer and creative mastermind William (Ed) Miles.

A Disney Christmas tree disassembled into pieces in the Holiday Services warehouse.

Meet the Master of Merriment

With more than four decades of experience, Ed Miles is the Head Designer for Disneyโ€™s Holiday Services. Known for turning ordinary objectsโ€”like wagon wheels, anchors, or bird cagesโ€”into extraordinary holiday decorations, Edโ€™s talent for out-of-the-box creativity is legendary.

Ed smiles in an aisle at the Disney Holiday Services Warehouse

โ€œAnything can be used for Christmas,โ€ Ed laughs, standing proudly beside a tree he designed for Disneyโ€™s Fort Wilderness Resort. Adorned with horseshoes, ropes, and other rustic items, itโ€™s a perfect example of how Ed tailors each tree to fit the unique theming of the resort.

From Idea to Installation

Ed and his team shop years in advance for decorations, preparing for as many as 10โ€“15 locations at a time. After sourcing, they begin crafting: gluing, screwing, and wiring each element to ensure durability during setup and takedown.

A set of train engine Christmas ornaments inside the Holiday Services warehouse

The warehouse houses more than 800 Christmas trees in various stages of assembly. Every tree is cataloged, packed, and prepared with corresponding color-coded carts, maps, and visual references to make installation across parks and resorts seamless.

Holiday History and Legacy

Edโ€™s Disney journey started under the guidance of Hank Danes, a friend of Walt Disney and former leader of the Decorating and Furnishings Department. Ed played a role in opening EPCOT, Disneyโ€™s Hollywood Studios, and Disneyโ€™s Animal Kingdom. His return to holiday decor over the last eight years has been a full-circle moment that earned him the prestigious Legacy Award.

A row of Christmas ornaments inside the Holiday Services warehouse

Bringing Joy to Every Corner

From pink poodles to oversized trees, Edโ€™s designs blend nostalgia, storytelling, and style across Walt Disney World. Ed and his team create each display with families in mindโ€”intended to be part of treasured holiday memories.

The Christmas tree on Main Street, U.S.A. at Magic Kingdom Park, lit up at night

A Team Like No Other

Ed is quick to credit his team, calling them family. He starts each day by walking the warehouse floor, checking in, and offering encouragement. โ€œDonโ€™t be afraid to make a mistake,โ€ he shares. โ€œThe only people who donโ€™t make mistakes are the ones who donโ€™t try.โ€

Ed smiles in front of some Disney Springs trees in progress in the Holiday Services warehouse. Thanks to Ed and his team, Disneyโ€™s holiday magic brings heart, history, and joy that lasts for generations.

Next time you pose by a tree, remember Ed and the team behind Disneyโ€™s unforgettable holiday magic.

 

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